BBQ Grill Outlet

BBQ grille outlet is a multiple location outdoor cooking retail store featuring BBQ at its finest. The products and services can serve the simplest of needs to the most exquisite of tastes. The staff and owners are very knowledgeable in all aspects of the outdoor culinary environment. Stop by any of their stores. They are located on Harbor Blvd in Santa Ana near Segerstrom. Other Locations are in Lake Forest on Swartz right off the 5 freeway at El Toro Road, and the newly opened store in Vista .  The Panasonic KX-NCP1000 uses SIP technology to receive the 714 numbers for the Santa Ana area and offer them to the Santa Ana store or administrative offices first. if for some reason the call is unanswered at that location, the call is offered to the Lake Forest and Vista locations. The Santa Ana store uses the KX-DT343 sets while the Lake Forest and Vista stores use the KX-NT343 sets as well as the KN-TD7685 cellphone for the portability of being anywhere in the store to check stock or perhaps help a customer answer a question about their product. All stores are connected via the IP capabilities of the KX-NCP1000.

Calls coming in from the 949 number are offered to the El Toro Store first and roll over to the other stores if the staff is with a customer in the El Toro Store.

Calls coming in from the 760 number are offered to the Vista store first and then begin ringing to the other stores to be answered when the staff is busy with customers.

All stores a button away from another store or key administrative personnel

BBQ Grill Store FrontThe Dennis Jenkins Company installed a Panasonic KX-NCP500 to give the stores communication amongst themselves as well as transferring calls between the facilities. They are using SIP trunks to reduce costs and VPN  for connectivity. their goal was to unify their locations as well as use cell(cordless) technology to bring portability to the access of  personnel regardless of which store the destination of the call resided. As they continue to grow their retail presence, the Panasonic KX-NCP500 will keep them unified. Voice mail can add connectivity by sending messages as required to personnel within moments of message reception.

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