Termite Terry has been a customer for several years. When Covid hit and his office manager needed to work from home, we upgraded his Panasonic to support offsite during the remainder of the pregnancy. The NS700 stepped up and connected, but the local DSL made the quality of the conversations unreliable. A quick jump to Spectrum and suddenly the solution was mysteriously unable to work. Back to the DSL for the time being. Covid made many things happen very quickly and we will revisit his Internet problems looking for a better solution.