This residence overlooking the golf course at Marbella in San Juan Capistrano has upgraded their Panasonic system to gain current features and services provided by the KXTDA50 system and the KX-DT343 sets. One simple but much loved feature is the “Ding Dong” tone not available on the previous 22 year old system. System Speed dial and more One Touch buttons also make life better for this Homeowner. The improved door box provides improved audible as guests announce themselves securely.
On Time Shutters and Blinds chose the Panasonic NCP500 for theer new location in Los Alamitos. Complete new cabling set up for easy implementation of the system as well as migration of the network. Time Warner provided the transition of service without difficulty and moved their existing phone lines. We added SIP trunks to compliment the service and will eventually expand the SIP trunks at end of contract with Time Warner. The previous system required log in log out functions that we simplified with the Panasonic NCP500. The SIP service came up immediately with the implementation of internet service and the digital services shortly there after. The KX-DT343 sets use DSS buttons to show status of fellow workers, call and transfer calls. The Rolodex style speed dial was a bit hit with the company, no more looking at “the paper on the wall” to find phone numbers. With plenty of mailboxes in the voice mail system, they will now be able to communicate with remote sales staff with a simple transferred call or just leave a message and the voice mail system will contact the sales rep.
The BBQ Grill Outlet is the newest location for the growing chain of BBQ Grill Outlet stores. This store is hosted by the Panasonic NCP 500 IP PBX system. It connects via the internet connection using Telnes T1 giving connectivity to the KX-NT343 sets on site. The hosting Panasonic NCP 500 connects this store to Santa Ana as well as the Lake Forest store. All locations can call all locations with the touch of a button and have visibility when other store phones are busy.
The local 760 number rings to the Vista store first and is offered to the other locations should the staff at vista be busy or unavailable. We have extended the resources of the system to maximize the answering ability of all staff for all customer. The auto attendant can get you to the right department right away.
The BBQ Grill in Lake Forest is connected to the Headquarters with KX-NT343 IP Sets and a KX-TD7685 Cell phone all integrated into the KX-NCP500 system in Santa Ana. This architecture allows for easy communication between locations using their internet interface. The local 949 number is brought into the NCP500 in Santa Ana and rings out to the Lake Forest store. If unanswered, it rings to the Santa Ana office as well as the Vista, Ca office to be sure calls do not go unanswered. Broadvox SIP trunks are being added to carry the SIP traffic.
We installed a KX-TDA50 in Marple’s gears a few years ago. Recently, they bought a new building and relocated. In doing so, we helped them implement new paging, new Panasoniv IP cameras and Network DVR, network infrastructure, and a shift change signalling system interfaced with the paging. Some new KX-NT343 sets were added. The new facility is now a very modern work plant and nicely decorated offices.
The Stilwell Hotel is a landmark 100 year old building near Staples center in downtown Los Angeles. They chose the Panasonic KX-TDE600 to serve the more than 200 rooms in this historical building. The replacement of the existing system was implemented in one business day with no down time to the front desk. The implementation pf the Panasonic KX-TDE600 now positions them for the implementation of higher end phones should they decide to create some luxury suites and the usage of SIP trunks to reduce operating costs.
On the prestigious Linda Isle in Newport Beach, the Panasonic NCP500 was chosen to upgrade the existing phone system. One of many reasons for this choice is the KX-NT400 touch screen phone. The owner chose this phone over others as it offers access to friends and business contacts with just the touch of the screen. Other features used in this location are gate control and cellular portability. the KX-TD7685 easily allows the portability to be on the dock or on the boat to make/receive calls or invite the guests in at the front door.
Mt Washington Preschool has taken the steps to streamline their telecommunications. They now operate on a Panasonic KX-NCP500 IP PBX phone system to communicate with each classroom, control the gate to allow parents in to drop off and pick up their children. they use to have one line for the preschool and one line for the administrative offices. We have upgraded the voice and data services to give effectively 4 lines to each area, non concurrent. In doing so we have also upgraded the data connectivity to bring the other two sites into constant communication while reducing the monthly costs of the previous configuration. We are using Time Warner for data, Telnes for voice, LegacySIP for SIP trunks and Panasonic makes all of it work together. The facility is a historic home so implementing has its guidelines, but all is working well with greater efficiency.
We were recently contacted by Riverview golf course in Santa Ana requesting some service needs for their Panasonic KX-TDA50 digital telephone system and their KX-TVA50 voice mail System. The majority of the service consisted of some program changes on both the phone system and the voice mail system. We will be scheduling the software upgrades to bring the voice mail system to current and that will complete the streamlining of the operation.
Messages for golf lessons and T times were inaccessible. These play heavy on the reputation of the course if requests of these types go unanswered to customers. We have corrected these issues and implemented some other improvements to make the communication flow much smoother.
A few months back, we installed the Panasonic KX-NCP500 system for Hudson Metals in their facility in Orange, Ca. They are now expanding both locally and in a new facility in North Carolina. The NCP500 is using its IP talents to reach across the nation and connect some KX-NT343 sets into the new North Carolina facility. Each extension can see the status of the other and a phone call is a button away.
The next phase of the expansion will be to add a local North Carolina telephone number to the Panasonic NCP500 and offer the calls to the offices in North Carolina and then to the Orange, Ca office should all staff be on the phone or unavailable. Another benefit of this architecture is the North Carolina phone number does not go unanswered should weather make going to work inaccessible. When the next offices are opened, the same architecture will connect all of the offices together as if they were adjacent cubicles under one roof.